1. Common
2. Able Graphic Manager
3. Able Photo Slide Show
4. Able Fax Tif View

COMMON

Q:
I though that I would receive the latest upgrade with the purchase of the Fax Tif View. I am using your program since purchased with good time savings. I am looking forward to the latest.

A:
Registered users can visit Upgrade Page (http://www.graphicregion.com/upgrade.htm) on our site and download the latest version of their purchase.

As a registered customer, you are entitled to free upgrades during one year from the date of purchase. It means that for one year you can download and install the latest versions of the software from our site, and the license file(s) that you received from us when you purchased the software will work with the latest product version.

If you purchased the software more than one year ago, you are no longer entitled to free upgrade; however, you can purchase an upgrade to the latest version at a discounted price (50 - see the table below), and this upgrade will allow you to have free upgrades for another year.

If you don't want to purchase an upgrade, you can use the program forever;
it will never expire, but you won't be able to use the latest version.

Q:
I have not received my personal license that I paid for. I have waited and no email about      unlocking or registering the software. I don't understand what I should do to register.

A:
If you have received a file it is the full-function version and registration number is not required.  Only unzip attached zip-file and run setup.exe. Enjoy.

Q:
What programming language and database is this program written in? I would not want to load any dll's or runtimes that are not well behaved in my system. 

A:
The program is written on C++, consists of one EXE-file and does not require any additional  modules and DLLs.

Q:
I purchased the Program this evening. Apparently my purchase was confirmed, but I still have not received any information about upgrading my demo copy of the software to a fully registered copy.

A:
The information about downloading the full version of program is in the post order message.

Q:
I made a mistake of uninstalling your software. I tried downloading but coundn't. Please help me!!!

A:
Go on http://www.graphicregion.com/download.htm page.
Type your email address in the necessary field.
Receive in your email box the link, password and login.
Go to link and enter the password and login in that case in which they were sent.
In appeared dialogue window press button "Save" and choose a place on a disk where it is necessary to save the program.
Wait the endings of loading.

Q:
When I purchase software I like to have the software on disks or a CD in case a virus or PC crash ruins my copy on my PC...

A:
You may order the program on CD. CD-ROM with full version (via Air Mail) US $9.95.
Disks will be shipped from Canada.

Personal license + CD

Business License + CD

Q:
We are looking at purchasing a product for 20-25 users. This client is a government agency and will balk at paying $49.95 per user. Please supply your "runtime" pricing for users.

A:
We have the Site License ($499.95).
This license allows to use a program on an unlimited number of computers within the same company.
http://www.graphicregion.com/purchase.htm

ABLE GRAPHIC MANAGER

Q:
In addition to converting to .jpg, I'd also like to reduce filesize for web use by either reducing number of colors and/or image quality. Can Able do this? If so, in batch mode as well?

A:
Our program allows at saving of one file and in batch mode to choose parameters of a file.
"Advanced" button allow to display and modify advanced specific file format parameters.

File->Save->Advanced (Single mode) or File->Batch process->Advanced (Batch mode)

Q:
I asked to enlarge to 8.5x14 but it printed the page in 8.5x11 since this is the default format of the printer. It should have printed just the 8.5x11 part visible of a 8.5x14 page in this case?

A:
The program may print any size and any ratio of the sides. At a print from a dialogue window  "Print" use options Image Size = Special Size, type the necessary width and height and      check-box "Maintain Aspect Ratio" should be not checked.

use this keys at start from a command line

graphman.exe test.tif /sa=prn /prn_is=3 /prn_pp=4 /prn_mu=1 /prn_ip=8.5-14 /prn_ar=0

Q:
I am trying to convert files from TIF to JPG for use in a Trial Presentation Program called     visionary. Can I get a tutorial for using Able Graphic Manager for that purpose?
I will be happy to pay for some tutoring.

A:
Start the program. File-> Open-> Select existing file. In the "Option" dialog box set necessary parameters. File-> Save-> Select name for new file.

Q:
Text Problem: In the electrical drawings we use a lot text as this example >> ' 6 mm² '
The Graphic Manager give only a correct view with the 'Terminal' text parameter.
Because all the other give something like ' 6mmy' (VoloView also) With 'Terminal' text is the quality is very low.
Is there a solution to solve my problems or can you give me directives for the people how create the dxf files by there drawing software 'Eplan'

A:
For correct display of the text with the superscript "2" use UNICODE symbol \U+00B2
(superscript "3" -> \U+00B3).
For example, " 6 mm\U+00B2 ". Thus correctly it should be displayed with any font.

Q:
I'm trying to open up various airplane plans but they open up all messed up.
I open them up with the "default" settings in your program. 
I guess I need to change that, but honestly I don't know what to do.
I will attach an example so maybe you can help me out.

A:
You need to increase the size of view area. Options - > Common - > Size = Use Width,
set Width = ... pixels (or more)

Q:
I have a new question: Could we have a way to rotate the drawing when converting from command line?

A:
Command line parameter: /rot=angle

Q:
Were you able to get the application to not show in taskbar when running from command      line yet?

A:
Command line parameter: /notbar

Q:
Can you make a parameter that will allow us to name the output file on single conversions?

A:
Command line parameter: /sa=test.jpg

Q:
Can you specify the printer on the command line option?

A:
Parameter: /printer="PrinterName"     For example: /printer="HP LaserJet 4p"

Q:
I find Able Graphic Manager is very useful to me. Thank you for earlier help.
Question: how do I use 'crop'? I see its there in 'edit', but how to use?

A:
Use the "Select mode" toolbar button (or the menu buttons - View | Select mode )
Select requested region and use the menu buttons
Edit | Crop

Q:
i want to print a JPG image (mypic.jpg) on "HP Laserjet 5", fit to the page, centered, with no human interaction and as little screen display as possible...

A:
command line
graphman.exe mypic.jpg /sa=prn /printer="HP Laserjet 5" /prn_is=2 /prn_pp=4 /prn_ar=1 /notbar

Q:
I am a software developer for a company looking for a tool to automate the conversion of DXF files to JPG format.

A:
You can use command line parameters.
See Help File in the program or
http://www.graphicregion.com/dxf%20graphic%20convert/index.htm

Q:
Your batch print when I add folders sorts by the file name field. I need to sort and print by the directory field first. How do I do that?

A:
There is an opportunity to sort by a filename or a directory.
For this purpose it is necessary to press heading of the appropriate column.

Q:
I have a trial version and am trying to asertain if this product will do what I need (i.e. convert selected drawings to JPG so that I can access them from within a database). In order to achieve this I need to call the tool via the command line and this is now working well. However there is an issue if the source file or the target directory contain spaces within their file or pathnames. The program appears to run without any error messages but does not produce the required output file. This also happens when I run the command line directly by typing it within a shell. Can you please let me know a workaround as there is no way that we can guarantee that we will not meet these conditions (ie spaces in pathnames) within a live systems.

A:
Try to use commas.
/tardir="target directory contain spaces"

Q:
Many thanks for that, unfortunately I have to build the command line within aprogramming language (VB) and do not beliver I will be able to use double quotes (") I have tried single quotes (') but to no avail. I will try and see if I can delimit the double quotes to include them in
 the string. Do you have any other ideas in case this doesn't work

A:
Use the /quote parameter if you can use the single quote only.
for example,
graphman.exe 'D:\TEMP\new new\160248.tif' /quote

Q:
I am looking for a program that will batch print .tif files. Usually we are printing 30 - 220 different files in a batch. These files are architectural drawings that need to be printed in landscape mode on 11 x 17 media.  That is fit to page on 11 x 17.

A:
You can use Able Graphic Manager:
www.graphicregion.com/graphman.zip

File |Batch process... |Add Files... or Add Folders ...
Save as type = PRN (Printer)
Click "Advanced ..."
Choose the printer and set necessary parameters of a printing.
Click "Start"

You can use Able Photo Slide Show:
www.graphicregion.com/photoslideshow.zip

Browse | Select folder with files | Print | Print all images in the
current folder.

Q:
I could not create (Save) a monochrome file

A:
1) Image | Color mode | Convert to BW
or
2) File | Save | Advanced | Mode

Q:
I could not zoom a DXF file to details.

A:
use Tools | Options | DXF | Size increase instead zoomind = on | OK
and try to use zooming again

Q:
it didn't print multiple thumbnails

A:
Use for it 'Able Photo Slide Show' program.
http://www.graphicregion.com/photoslideshow.zip

See the Browse button - Select the folder - Print
"What would you like to print" item is "print thumbnail for all images in the current folder"

Q:
it does not convert jpg, gif, bmp TO dxf or dwg

A:
see RasterVect software from www.rastervect.com

Q:
I was unable to crop my picture.

A:
File | Open
View | Select mode
... select area for crop ...
Edit | Crop

Q:
Did not work with *.jpg I needed to open.

A:
Program allows to open JPG files.
File | Open

You can associate the program with the JPG extension
File | Image associations

ABLE PHOTO SLIDE SHOW

Q:
I downloaded your software and am interested in making a purchase however I have a hard time figuring out the transition options. I can preview them in the options palette but how do I make my selection concerning transition speed

A:
Use the Options button
Slide Show tab | Transition effects | Duration

Q:
How do you make the sound file continue until you wish to change the music to another sound file?

A:
Options | Appearance | Sound Playback ... | Add ...
If you have chosen one file with music it will repeat many times while you do not choose another.

Q:
I am trying this out. Easy to create the slide show. But i can't figure out how to send it

A:
You can create the executable slideshow and send it by email.
Use the "Project manager" button on toolbar.
Add files and press the "Make EXE" button.

Q:
or how to have someone view on web.

A:
Project manager | Add files | Web Gallery

Q:
How do I synchronize the start of the show and the music ?

A:
Use the "Synchronize slides with audio" parameter from the Options (Slide Show tab).

Q:
I could not make the photos smaller than full screen

A:
Options | Appearance | Scaling Options

Q:
and then randomly display them at different locations.

A:
Options | Sequence | Random

Q:
I couldn't add song to it.

A:
Options | Appearance | Sounds | Sound Playback... | Add...

Q:
It wouldn't pick up my photos and allow me to modify the order to create a slide show.

A:
For change the order of a slide show
use
Project manager | Add files | Up or Down buttons

Q:
I was looking for a screensaver

A:
Project Manager | Make exe, scr
copy this file into "windows" folder

Q:
i need quick caption entry for a larger number of images.

A:
use "Description manager"

Q:
Is a visible background the only mode of operation, or can a blank background be used?

A:
You can select any image or color for background.
Options | Appearance | Background

Q:
My images were like 4K x 4K tif files and the slide show would not resize them to my screen resolution...

A:
Options | Appearance | Reduce large images to fit (Enlarge small images to fit) | OK

Q:
I could not see an easy way to put an individual narration on each photo.

A:
Click the "Description manager" button. It allows to add description to each photo.
(Select photo - type the description)

Options dialog | Caption tab | Show caption = on | Selection = Description

Q:
I am trying to find an application that will display a slide show of images in a folder.
The difference being that I want the folder monitored for new images and include them in the slide show as and when they arrive.

A:
Use the Open button > Select the folder > check the Folder monitoring
checkbox.

Use the DownArrow button for Start-Stop operation and RightArrow for manual selection.

Q:
Could not delete pictures i did not want in slide show

A:
Use the "project manager" button.
You can to add or remove any pictures in slide show.

Q:
Needs to run in full screen mode.

A:
Use the Full Screen button on the toolbar.

Q:
It didn't work to rotate the pictures.

A:
Use the Rotate Buttons on toolbar.

Q:
I wanted to create a slide show that I could put within a webpage that already exists.

A:
Use the Project manager button | Add files | Web Gallery

Q:
I am looking for a program that will allow me to quickly print thumbnails of my pictures I want to print say 20 pics on an 8.5X11 page to help me catalogue and deal with all my pictures, (several hundred by now. I want a print out similar to the printouts you get when you have 35 mm film developed and get a Cd with all the pics on it.

A:
Use Menu
Browse | Print | Print Thubmnails for all images in the current folder

Q:
I need to insert a caption on the picture

A:
Use the "Description manager" button on toolbar.

Q:
When it is running in full-screen mode is there a way to remove the message bar at the bottom
 that tells you how to stop/start slide show and exit full screen.

A:
Options | Appearance | Show the status bar

Q:
I need a program that will generate code for a slideshow that I could cut and paste into a web page.

A:
Project manager button | Web Gallery | WebStyle = SlideShow

Q:
Is there a way to add an image to the directory that the slideshow is drawing from and that photo will be automatically part of the slideshow...without having to stop the current slideshow and start over again? So, if users are uploading images constantly, all those new images are automatically part of the slideshow.

A:
Press the "Open" button, select requested Folder, mark out the "Folder monitoring" check box. OK

ABLE FAX TIF VIEW

Q:
The attached .dcx file opens correctly in kodakimg, irfanview and 32bit fax.
Can you please help re opening correctly with Able FAx

A:
Use the menu items
File | Users settings | View tab | Auto Adjust DPI = Switch off

File | Open ...

Q:
When opening a fax received as a letter size, it is displayed at only one half height.
How do I get it to display as it was received?

A:
File | User settings ...| View | Initial zoom = Best fit (or Full size)

Q:
When I open certain pictures in TIF format the picture appears dark (like a negative), how do I solve it?

A:
File | Open
Tools | Negative images

Q:
Printing tif images from Able fax tif view is very slow is there a way to speed this up?

A:
You can use the Fast Print check box on the Print dialog box.

Q:
If I open a tiff image with multiple pages, how can I extract single pages from it to make a separate image of it?

A:
Use the File/ExportPage menu item.

Q:
We are still having problems scanning.

A:

Try to scan using our program and send please scanlog.txt file from the program folder.

Q:
Can Able Fax Tif view program combine two multi-pages tif files into one file?

A:
File | Open (first file)
Edit | Insert Multipage (or Append Multipage) and select second file
File | Save as

Q:
When converting a 75-page Tif file to a pdf file, the size change from 12 MB to over 256 MB.
Is there a way to control the size of conversion?

A:
File | Save | Advanced | Compression

Q:
Will "ABLE FAX TIF VIEW for Windows" allow me to edit and enter text (ex. enter Name and date) on the TIF attachment in an email before forwarding.

A:
Yes. Use the Annotation for the text inserting.

Q:
I am sorry to report that we are experiencing problems with the images I sent you.
They are using very high memory resources.

A:
Try to switch off the check box
File | Users settings | View | Image caching

Q:
when annotating a fax with text, how do i enter multiple lines in text box. ie wrapping of entered text

A:
Try to use the Memo object from toolbar or menu.

Q:
It can not save a single page when I open a multi page file?

A:
File | Open ... (select multipage file)
Select requested page
File | Export Page ... (select filename and extension)

Q:
Do you know of a good way to clean up .tif files?  Mine are a little sloppy and I was looking for a good imaging editor to clean them up.

A:
Tools | Remove noise
or
Tools | Remove Isolated Pixels

Q:
Need a batch converter, not a standalone viewer

A:
See the Able Graphic Manager (http://www.graphicregion.com/graphman.zip)
File | Batch Convert ...

Q:
I couldn't rotate pages except by 90, 180 or 360 degrees.

A:
Tools | Effects | Rotate

Q:
As well another feature we would like is the ability to email the tiff without having to save it to disk.

A:
File | Send as E-mail

Q:
I have one file composed of 39 .tif files all less than 125KB, the combined file is 550+MB, why?

A:
Probably you have saved the resulting file without compression.
File | Save As | Advanced | Compression (LZW or G3FAX)

Q:
I uninstalled the program Able Fax Tif View 1.4 because ... I couldn't view slide shows

A:
See the Able Photo Slide Show program
http://www.graphicregion.com/photoslideshow.zip

Q:
we changed copiers and the new one will not work with the program

A:
File | User settings | Acquire | Problem-solving | Variant1 or Variant2

Q:
It seems a bit difficult to select more than one area from the original fax and put these areas together into a single fax (page).

A:
You can use the SHIFT button to select more than one area.

Q:
Would it be possible to have the ruler annotation tool enhanced to provide measurement in cm and/or inches in addition to pixels? This would allow us to print drawings to scale (with a simple calculation against the scale bar or a dimensioned element) even when they are not scanned from a document that is to scale. It would also allow us to measure features without having to print out the drawings when we know that they were scanned from scale drawings.

A:
File | User settings | Annotation | Measurement unit

Q:
I am receiving 25-50 page Tiff faxes (around 6|such daily). Every 2-3 pages represent information on 1 individual of a specific group. I will be saving the pages on each individual in a specific folder. That means that in a month I may end up with 1000s of multiple tiff files, which would make it impossible to find the correct file in case I need to refer back to a particular person's information. What I was thus thinking was that I could "annotate" each page with the individual's name and summary information, when I first open and review the fax. Then, if I had a "Search" function in the software, that could quickly "search" through all the annotations (or index of the same) and locate the correct page or Tiff file, it would make life much simpler for me.

A:
Annotation | Search file
It allows to search a text strings in a TEXT and MEMO objects.

Q:
would it be possible for the annotation icon bar to appear automatically when entering the program rather than having to select and deselect "Annotations" in order for the icons to  appear.

A:
Users settings | View tab | Startup mode = Annotation

Q:
The second comment is concerning the size and visibility of the stamp. In Fax Tiff View, it looks OK. In Kodak Imaging (Windows 2000), it looks OK. In Linux and in some other (Windows-based) image viewers, the stamp is not present at all.

A:
The stamps are inserted as vector objects and not all programs allow to view them.
You can combine these objects with a background and can them see in anyone viewer, but can not edit.
Use the menu items
Annotation | Combine with background

Q:
The only other comment we have had from our operations staff is concerning the annotation. Before we upgraded to Windows XP, we were using Imaging for Windows to "stamp" the documents with a standard text string. This is a more complex to achieve in Able, where it is necessary to load / save / copy and paste the annotations from a different folder from the current one; using a standard stamp is much easier to achieve with one key entry.
This was an option with the old imaging utility which was provided with Windows pre-XP. It might be something you could perhaps look at in future.

A:
Use the menu items
Annotation - Object - Stamp - Modify
for creating or editing
and
Annotation - Object - Stamp - your string ...
for inserting.

Q:
It wouldn't convert cmyk tiff files to cmyk jpg's

A:
File | Open | Select your CMYK TIFF file
File | Save as | Advanced | Mode = CMYK | Ok

Q:
I need to be able to save individual (not all) pages from within the multipage .tif file as individual .tif files (Ie if I receive a fax with 1 attachment Todayfax.tif, I might need to save only pages 3, 5 and 9 of 10 total pages).

A:
You can select requested pages and use the menu buttons
File | Save\Export page...

Our software could extract all pages (Allows the user to name the file, and save them as  todayfax_page1.tif, todayfax_page2.tif,  etc. automatically).

Q:
Is is possible to implement a little function to your viewer - we need a tiff-viewer for sap.
One important thing is to start the viewer with a list (ascii-list with one filename per line).
After opening the list, you can navigate in the files (list) like in a multipage tif.

A:
View | Files list
and
File | Files list | Load

Q:
I would like the annotations  to be saved directly on the document, when the user click on "send via email"

A:
File | Users settings | Annotation tab | Automatic combining...

Q:
Users sometimes want to crop an image to a particular size. Displaying the current selected area height/width in the user's default units (pixels/inches/cm) would make this possible.

A:
Users settings | Annotation | Measurement unit

Q:
I would like to buy a program that automatically converts the multipage tif files I scanned in greyscale and high resolution (several hundreds,) into b/w low/medium resolution multipage tif files.

A:
File | Batch process

Q:
I would like to use your application in a batch mode to open Tiff files in a directory and  automatically perform skew correction to each file and then save the corrected image back to
disk.

A:
File | Batch process ...
Add files
Action tab
Add | Descewing

Q:
When You are using any tool (text, memo, pen ...) after using it, the program is still staying on it, so if you want to move it, you have first to click to the "arrow" tool...
And the reflex by almost all user is to click directly to the created object to move it, what  creates a second object  (because the program is still on that tool)...

A:
File | Users settings | Annotation tab | Insert mode = Single

Q:
Is there any way I can have the drawing toolbar to always show ?
Right now it only shows when I click the icon draw.

A:
File | Users settings | View tab | Startup mode = Draw

Q:
I need batch printing

A:
File | Batch process
Add files ...
Save as type = (PRN) Printer
Advanced (if requested)
Start

Q:
If you could suggest a way to auto-crop the black borders, this would be very useful.

A:
File | Users settings | Acquire | Auto Border Detection

Q:
... will not let me select a portion of the file and export to print.

A:
Press the "Select a part of the image" button on toolbar.
Select requested portion.
File | Print | Print the selected area | Ok

Q:
How to operate the "stamp" function?

A:
You can set up it before using
Annotation | Object | Stamp | Modify | Image tab | New | Select requested file |
(you can change the stamp name in the ImageName field) |
Ok

Using:
File | Open
Press annotation button on toolbar
Press Stamp button on toolbar and select your created stamp
Click on the page to insert or select region (rectangle)
You can resize and move stamp after inserting

Q:
What is the last step "At end of the work, you can use the "Combine annotation with background"?

A:
Annotations can be saved as a separate annotation layers, or they can be saved as a permanent part of an image (after 'Combine with Background').

To save annotations as a permanent part of an image
Under the 'Annotation' menu select the 'Combine with Background' menu item.
PLEASE NOTE, once the annotation objects are combined with background,
they become part of the background layer and can no longer be edited as individual objects.

Q:
Is there any way to get the program to show the page number it is currently printing?

A:
File | Print | Captions ...

Q:
How to view all pictures at a time?

A:
View | Files list

Q:
Is it possible to have the Polyline tool stay selected after pressing the escape key?
We would like to annotate in freehand without having to click on the tool icon each time we want to move to a new word or document section.

A:
File | Users settings | Annotation tab | Insert mode = Group

Q:
We're generating various financial reports and kermiting them to the PC (Win XPs) in either .txt or .csv formats. These need to be converted to TIFFs so they can be accessed properly by the archive/retrieval software.

A:
File | Import Text ...

Q:
I want to scan each page of the document, split the image's left and right side into individual pages, rotate and resize each page.

A:
Edit | Split page ...

Q:
If there is any button letting me to save the G4FAX settings as default?

A:
File | Users settings | Saving

Q:
I am using Able Fax Tif View on an XP machine. I have two monitors. I would like Able to open up on my left screen (second monitor). No matter how many times I drag it over from the first monitor (main screen) it just will not open up there. Is there anything I can do to get this to work?

A:
File | Users settings | View tab | Window state = Normal

Move program window to requested place or use

File | Users settings | View tab | Window Size

Q:
I would like to be able to insert a tif image of a signature in another tif document, and I thought the transparent color function would be great for doing this.

A:
You can use an annotation stamp for that.

To create signature (stamp).
Mode | Annotation
Annotation | Object | Stamp | Modify
Image tab | Press NEW button
Select requested file for a signature.
Select name for this signature.
Mark "White transparent" | OK

To use:
Press Stamp button
Select requested stamp (signature) from a list
or
Annotation | Object | Stamp

Press "Combine annotation with background" before saving.